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Job Type:Banks

 

Fields of Education: M.A/B.A Degree in Accounting/Management/ Economics/ related fields

 

Organization: Dashen Bank

 

Salary : As per the attractive salary scale and benefit package of the bank

 

Posted:2016-06-19

 

Application Dead line:2016-06-28

 



Job Title:
Manager, Customer Service

Place of work: Teppi

Required Candidate: One

Salary: As per the attractive salary scale and benefit package of the bank

Required Qualification

  •  M.A/B.A  Degree in Accounting/Management/ Economics/ related fields

Professional Experience

 

  •  Relevant  experience of 5 years for MA  holders & 7 years for B.A Degree holders

Job Summary

  • The Customer Service Manager Plans coordinates and supervises the activities of the units of the Branch. She/he Set marketing targets and ensuring that they are met, crafts and implements strategies to expand business  opportunities, proactively assesses the existing market and prevailing service demand, sells the Bank’s e-banking services orient customer on how to operate  same and  provided clarification  or elaborations about the products, ensures that customers are properly and efficiently served to enable  the branch conduct aggressive deposit  mobilization money transfer and foreign exchange  services are delivered at the branch attractive new customers& retaining existing ones to ensure sustained profitability of the bank.


Other requirement

  • Computer Literacy
  • Banking experience is advantageous

Interested and Competent applicants fulfilling the above requirements are invited to send or submit in person their application, CV and non- returnable photocopies of supporting credentials with original documents of the required credentials until June 28, 2016 to Dashen Bank Human Resource Management Department located at Dashen Bank Nefas Silk Branch Building first floor adjacent to Saris, Nefas Silk paint factory. Only short-listed applicants will be contacted.

To:-The Manager- Human Resource Management Dept.

Dashen Bank

P.O.Box  12752

Addis Abeba

 

 

 

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